Aftersale Specialist

Aftersale Specialist

Job responsibilities:

– Contact potential and existing customers to promote and sell Iute Albania`s products and services via telephone.
– Present product information clearly and persuasively, answering customer queries and addressing their concerns.
– Achieve sales targets and goals set by the management team.
– Maintain accurate and detailed records of customer interactions and sales activities.
– Handle customer objections and complaints professionally, ensuring a high level of customer satisfaction.
– Follow up on leads and referrals to maximize customer sales opportunities.
– Collaborate with the sales team to develop and implement effective sales strategies.
– Stay updated on product knowledge, company policies and industry trends.

Requirements:

– Proven experience in telesales, telemarketing or similar sales role.
– Excellent communication and interpersonal skills.
– Strong persuasion and negotiation abilities.
– Ability to work independently and as part of a team.
– Goal-oriented with a results-driven attitude.
– Good organizational and time management skills.

Education and experience:

– High school diploma or equivalent; additional education or training in sales or marketing is a plus.
– Previous experience in the financial services industry is desirable but not mandatory.

Benefits:

– Competitive salary and commission structure.
– Professional development and training opportunities.
– Friendly and supportive work environment.
– Opportunities for career development within the company.

Interested candidates can send their CV by 20.12.2025 to: 

By sending your CV to the email address , you give your consent for the processing of your personal data by IuteCredit Albania in accordance with the requirements of Law 124/2024 “On the Protection of Personal Data”, solely for the purpose for which you have voluntarily provided this data. IuteCredit Albania takes appropriate measures to ensure the secure processing of your personal data. For more information, please refer to our Privacy Policy.